Well, Obviously, Harrumph! is Back

February 28th, 2012 by Harrumpher Leave a reply »

GDlogoHair on fire. Apology on tap.

After five days, this blog is back up. I regret all who got database connection errors in that period. I did too. Most hits here come from Google and other search engine operations. So, if you were clicking around for something, I hope you found it elsewhere.

Logo note: The problems and solution came from GoDaddy. I claim fair use of its surely copyrighted and/or trademarked logo.

For the curious, the outage came in a server migration. I’ll be upgrading WordPress now. I could not before for some convoluted set of reasons whereby my old GD servers could not upgrade to the MySQL versions that WP and other modern apps require.

After telling me on and on for two years they couldn’t help unless I closed the account and reopened it, they announced thaty they could when I called again last week. Yet, it did require new technologies on new servers, saving off everything, shutting it down, and waiting up to four days for the GD IT fairies to work their magic.

I was away for the weekend, so that seemed OK. Yet it turned out that wasn’t quite the case. All of the GD tech are pleasant and most know a lot. It was the small seams that caused the garment to come apart.

After GD saved the DB with five years of blog content, a tech directed me to copy the whole server content to my HD…just in case. He assured me that almost certainly, the automated migration would restore the works. I just had to call in a day to put in the order for the new 4GH server transfer.

I did call in, only to hear, curiously, that the order was in and in a couple of days, all would be as it was on the new technology. As these things tend to go, that didn’t happen. I returned to see messages by URL that there was no database connection or by IP addresss to the new server that there was no database at all.

Turns out, the latter was correct. The third nice tech apparently does this transfer regularly. She told me correctly that I needed to follow three separate intricate, but well documented procedures, which she sent me by email. I had to create, restore and configure the DB manually with GD tools online. Where were my fairies?

This was the proverbial blind men and elephant in that each tech was savvy about parts of it. I didn’t get the big picture and real set of procedures until the third tech.

Far, far worse things happen in the computer and internet worlds.

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One Response

  1. RW. Rawles says:

    FWIW, I’ve been blogging on several blogs ever since Bush stampeded the country into Iraq. Started with GoDaddy, went to Google, tried WordPress and went back to Google. For a long time, Google has been velly, velly good to me…

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